Cresswell

I have been self employed since 2001 and asked Diane for advice on a new business opening in January 2010. Having already prepared a business plan I was unsure how useful her mentorship would be.

Di worked through every part of the business strategy asking how I'd come to my decisions. She then offered other ideas that I either hadn't thought of, or had dismissed before properly exploring all options.

I found this a valuable exercise, especially at the beginning of a new venture, and would recommend Di's mentorship to both new and experienced business people.

Crockett Cresswell Jan 2010

Atom Digital Design Limited

"Di has helped us to transfer our books from a a simple Excel system to Quick Books. She helped get the software setup and then train us on how to use it. This transition has been so useful because we know at any one time what the finances are doing. Her approach is very professional, her training skills excellent. She is simply lovely to work with.

Di has also mentored us on business systems, helped to setup a business plan and also to be a sounding board when big decisions were made. I totally trust her judgement because of her wealth of knowledge and experience.

I would recommend Di's business and mentoring services to anyone!"

Natalie Barnard
Atom Digital Design

Contemporary Cake Designs

We would like to say a big thank you to Di for being so understanding and knowing exactly what we needed to get our business up and running and showing us the way to do this. Also for being so enthusiastic with the training she gave us.

We would highly recommend her services to anybody in the business world who needs a helping hand.

Thanks again Di for everything.

Bee and Xavier

Walford & North Shropshire College

"Diane has worked for Walford & North Shropshire College for the last three years. Her work has been in the capacity of Accounts and IT Trainer to our outreach clients, where she has successfully and professionally trained individuals and small groups.

Our clients range from micro to small and medium sized businesses right across the board. The training that Diane delivers is always well received and appreciated by clients and this has been shown in our recent analysis of our evaluation questionnaires. For example, a client commented in our evaluation that 'the training was excellent'. It was a huge advantage for me to have training offered at a time and place to suit my business and when trying to juggle home and children! The trainer was very knowledgeable and able to work to my level. I have recommended the scheme to colleagues and I am keen to do more and build on my knowledge.

We can highly recommend her friendly and competent approach to anyone".

Caroline Morris
Project Co-ordinator

Dudley Fencing Limited

"At an annual review of our accounts by Barclays Bank it was strongly suggested that we should transfer from a manual system to Clearly Bookkeeping computer system. Barclays Bank recommeded Di Holliday of Enterprise Training Solutions to help in this transaction.

Di Holliday duly attended this office one morning/day a week to transfer all of the accounts from two ledgers onto the computer, this clearly was not an easy task but she dealt with it very efficiently explaining every transaction very clearly and sorted out a number of existing problems for us.

During each of her visits she took the time to train me in understanding the new system and operate it effeciently. I understand computers more now than before Di arrived.

Without any doubt we are very satisfied with the service we received from Di Holliday and would have no hesitation in recommending her company".

A J Davis

"During the period 1990 until 2001, I was Chief Executive and Director of Lilleshall Sports and Conference Centre Limited, which had the contract to manage the National Sports Centre at Lilleshall in Shropshire. Part of the detailed contract requirements, issued by the then Sports Council in London, stated that our company would be required to obtain a Quality System before the end of our first five year period otherwise we would not be considered for other contracts within their organisation.

We therefore addressed the problem and looked at the various quality systems available. It became apparent that we did not have the in-house expertise to tackle the issue ourselves and decided to look for assistance outside the company. We met with Di Holliday who at that time was undertaking a similar consultancy with a company locally.

Di Holliday was appointed by my company to prepare written systems and procedures for staff to use during the period leading up to our application to the BSI for BS5750 and then ISO9002. She was also heavily involved with staff on a day-to-day basis to ensure that they were ready to use the quality system and that they were up to speed in preparation for the BSI assessments. She was give the task of achieving ISO9002 within a two year timescale.

I can record that Di Holliday worked exceptionally hard for us and we would not have achieved the award had it not been for her administrative skill and her ability to convince staff, many of whom were long serving, that to achieve the ISO stamp they must change and undertake a new way of working. We were awarded ISO9002 at the first attempt with only very minor changes necessary. Our ongoing annual assessments were also successful and Di Holliday was also involved with these and our quality system audits.

Finally I might add that the National Centre was a large and complex organisation. It was spread over 200 acres of grounds, had four multi purpose sports halls, two large specialist gynmnasia, 35 acres of playing fields, 230 bedrooms together with bars, dining areas etc, administrative centre, sports rehabilitation centre, hard and grass tennis courses, artificial hockey pitch, conference rooms and a whole variety of supporting facilities. Her achievement was therefore considerable and I can recommend her to you".

J F M Dutton

Diane was recommended to us about two years ago whilst the company was in the transition stage from simple bookkeeping to Sage Line 50.

Her remit was to get us set up on Sage and to train my staff and me. This she did and though the business is complicated and rather bitty she was instrumental in helping us to reorganise and streamline our accounting system.

Di is still a welcome visitor when we have any problems and will come to do some of the more detailed work like year-ends and train new staff.

I would recommend her to anyone as she is easy to get on with, totally professional and her patience is exceptional.

Myrtle Roberts
Proprietor and General Manager